Contact us

Contact SilkBrush.shop

Have a question about a product, an existing order, shipping, or a return? Our customer support team is here to help.

For faster assistance regarding an existing purchase, please include your order number and the email address used at checkout when contacting us.

Customer Support

Email:
support@SilkBrush.shop

Phone:
(519) 653-7579

Business Address:
SilkBrush.shop
1100 Av. des Canadiens-de-Montréal
Montréal, QC H3C 2H8
Canada

Order & Product Support

You may contact us regarding:

  • Product information
  • Order status
  • Shipping and tracking
  • Address corrections
  • Damaged or incorrect products
  • Returns and refunds
  • General website inquiries

Please provide photographs when contacting us about a damaged, defective, or incorrect product where appropriate. This can help us review your request more efficiently.

We aim to respond to customer inquiries as promptly as reasonably possible.